Worldpay is set to offer Mastercard’s Ethoca Alerts to its one million merchants worldwide, enabling faster resolution of transaction disputes and reducing chargebacks.
Ethoca Alerts operates across various payment brands, serving as an early warning system that helps prevent disputes from escalating into chargebacks, thereby mitigating potential financial losses from fraud.
Chargebacks pose an increasing challenge for merchants, with industry-wide volumes projected to reach 337 million by 2026, marking a 42% rise from 2023 levels. Mastercard reports that from 2022 to 2023, Ethoca Alerts played a crucial role in preventing $1.6 billion in fraud related to chargebacks.
Johan Gerber, EVP of Cyber and Intelligence at Mastercard, stated, “This partnership with Worldpay extends our powerful technology to even more merchants around the world, reducing fraud.” Gabriel de Montessus, EVP of Global Enterprise at Worldpay, added, “We’re pleased to bring this solution to the market in partnership with Mastercard to deliver more value and innovation to our clients.”