OakNorth, the UK-based digital bank focused on SMEs, has partnered with OpenAI to integrate generative AI technology throughout its operations.
The bank is already leveraging AI across various initiatives, including digital lending and functional enhancements, while also promoting widespread AI adoption within the organization. This collaboration aims to provide customers with faster, more tailored experiences through custom-designed GPT tools that will streamline processes such as deal structuring, term drafting, and real-time query resolution.
Rishi Khosla, co-founder and CEO of OakNorth, stated, “With this partnership, we will enhance personalization and speed for our customers while improving our operational efficiency. By embedding AI throughout our business, we are creating a smarter, more agile bank that delivers exceptional outcomes for entrepreneurs and maintains a competitive edge.”