As artificial intelligence tools, including ChatGPT, have become increasingly prevalent in the job market, Monzo has outlined a comprehensive list of best practices for candidates applying to the digital bank.
The integration of generative AI in the recruitment process has prompted both employers and applicants to explore effective ways to leverage this technology. In a recent blog post, Monzo addresses common inquiries regarding AI’s role in job applications, highlighting the technology’s advantages while emphasizing the importance of maintaining a “human touch” in hiring practices.
According to the organization, “We believe that utilizing these tools can enhance inclusion and boost candidates’ confidence when preparing for interviews. However, we are committed to ensuring that we still connect with candidates on a personal level.”
Monzo encourages applicants to use AI for research purposes to prepare for interviews, including generating potential interview questions. Candidates are also advised to contemplate how they would implement AI in their prospective roles.
On the other hand, the bank advises against copying and pasting answers directly from ChatGPT into job applications or using AI-generated responses that do not authentically represent their personal experiences and qualifications. Additionally, Monzo cautions applicants against entering sensitive information into AI platforms.
For those interested in the evolving role of artificial intelligence in banking, mark your calendars for Finextra’s inaugural NextGenAI conference on November 26, 2024. Register your interest for a deeper dive into the opportunities and challenges AI brings to the industry.