BNY has enhanced its compliance monitoring by implementing Behavox’s AI-powered surveillance system for electronic and voice communications. The SaaS deployment of Behavox Quantum technology encompasses BNY’s diverse communication channels in over 16 languages. Tom Wileman, head of global compliance assurance at BNY, stated, “By leveraging Behavox’s technologies, we’re helping to elevate our compliance monitoring and strengthen our holistic approach to risk management.”

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