Bank of Ireland has announced a significant investment of £100 million over the next three years aimed at enhancing its everyday banking products and services. This initiative is set to bolster the bank’s sustainable lending, mortgage offerings, and other services for both retail and SME customers.
The bank plans to use this capital to implement swifter payment solutions and improve the functionality of its mobile banking application, thereby offering greater self-service capabilities to its clients. Additionally, the investment will allow for the introduction of new products, particularly those focused on sustainability.
Gail Goldie, the Chief Executive Officer of Bank of Ireland UK, remarked on the significance of the year, noting that it marks the 200th anniversary of the bank’s first local branch opening in Newry in 1825. She emphasized that this investment reflects the bank’s commitment to supporting its customer base in Northern Ireland while fostering sustainable growth.
This latest commitment comes on the heels of a separate £3 million investment in ATM upgrades announced for 2024, and follows a £7 million enhancement of the bank’s 13 branches throughout Northern Ireland.