Walmart has announced an expansion of its digital shelf labels (DSL) technology, initially tested in one location, to 2,300 stores nationwide by 2026. This move accelerates the retailer’s efforts to digitize operations, making pricing more efficient and enhancing the customer experience. According to Walmart, DSL technology will boost productivity, minimize walking time for associates, simplify stock replenishment, and facilitate faster order picking and fulfillment.
Developed by the Vision Group, digital shelf labels enable Walmart to effectively manage thousands of weekly pricing updates across more than 120,000 products. Associates can adjust price tags via an app, marking a significant operational transition in inventory management, order fulfillment, and customer engagement, all with the goal of improving the customer experience.
“The transition to digital shelf labels is a game-changer for Walmart, our customers, and our associates,” said Daniela Boscan, food and consumables team lead at the Texas location where the DSL was first introduced. “This initiative not only focuses on boosting efficiency and customer satisfaction but also aims to integrate sustainability into our operations by reducing waste.”
This rollout follows Amazon Fresh’s recent decision to discontinue its ‘Just Walk Out’ technology in grocery stores across the US, opting instead for smart shopping carts that allow customers to scan items and process automatic payments.